Exchange & Return

Exchange

If you want to change a product then you return the item. Fill in the attached return slip and return with it in return. Use the attached return label. The package will then be submitted to the nearest Posten (service point) for return to us. Order a new product at www.fjordsisland.no

The handling usually takes 2-4 weekdays before we have received and handled your return.

When your return comes back to us, we refund the full amount of your purchase. 


Return

Fill in the attached return slip and return with it in return. Use the attached return label. The package will then be submitted to the nearest Posten (service point) for return to us. The handling usually takes 2-4 weekdays before we have received and handled your return.

Remember to always pay a receipt on your return when you have submitted it to the representative. If your package would be removed then you need to be able to show receipt that the package has been submitted.

We will process your return immediately when we return it to our warehouse. You will receive an email confirming that we have received your return. If you do not receive a confirmation email within 8 days of returning your package, please contact contactus@fjordsisland.com

Credit Card Payment – You will be refunded to the same card as your purchase was made. It takes 2-3 business days after we have received and processed your return before returning the funds to your account.